Strategic Foundations
Vision
A Healthy nation by 2023.
Mission
To promote and provide integrated, holistic and sustainable preventative, curative and rehabilitative quality health services to the nation.
Values
CUSTOMER FOCUS -We shall consistently meet customer needs by provision of customer friendly quality services
BOTHO -We commit to treating our customers with respect, kindness, empathy, compassion and humility in a friendly and caring manner to ensure integrity and dignity of our customers
TIMELINESS - The practice of ensuring that customers and stakeholders receive services within agreed time frames.
EQUITY - Fair, just and impartial distribution of health service to all despite race, religion, gender, age, social status and geographical area
TEAMWORK -Working collaboratively, providing constructive feedback to achieve a desired common goal
ACCOUNTABILITY - We take responsibility for our own decisions, actions and results, whether good or bad, in a transparent and constructive manner.
