Emergency Services

What is EMS?
Emergency Medical Services (EMS) is a type of emergency service dedicated to providing out-of-hospital emergency medical care, transport to definitive care, and other medical transport of patients with illnesses and injuries which prevent the patient from transporting themselves.

How MOH EMS work?
• Members of the public and/ or health care workers (where applicable)activate the EMERGENCY NUMBER 997 whenever there is an emergency.
Emergency means any life threatening situation resulting from an illness or
accident, which requires urgent treatment and transport to a medical facility
• Patients are then categorized by priority according to the sickest
• The sickest patients will be collected first
• An ambulance is then dispatched to the scene
• The dispatcher will call back to collect more information about the patient
• An ambulance may be diverted enroute to go assist a patient who is more critical.

Why was EMS established?
• In response to the burden of the high incidence of deaths and disabilities resulting from accidents and emergencies
• To improve emergency response to accidents and medical emergencies happening in the out of hospital setting e.g. at home, road traffic accidents

EMS does not transport
• Dead patients
• Patients who need investigations (e.g. blood tests and xrays )and can transport themselves
• Patients who are stable going for check ups
• Non urgent patients referred to other health care facilities
• Patients refusing hospital treatment in government hospital seeking transfer to private, except pediatric (< 13 years) patients who will be transferred and proof of admission verified. In this instance, the ambulance is called by the patient’s nurse
or doctor.
• Remember, EMS does not return patients home or to the referring clinic after treatment.   Read on PDF...

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